Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Showing 1–20 of 1,000 ranked alternatives.
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Answer customer queries from anywhere
Manage customer support tickets from multiple channels including email, phone, chat, Facebook, Twitter, and website. View all accessible tickets, prioritize them, and respond directly from your phone.
Ai Software, LLC
Manage support tickets with AI
Interact with the Concierge chatbot to answer questions using the Knowledge Base. Browse and search the Knowledge Base for information. Manage Helpdesk tickets and track their status.
Deskpro Ltd
Manage tickets, respond, and track issues
Manage customer support tickets with a mobile helpdesk. Create, filter, sort, assign, and update tickets. Customize views with custom fields or labels. Respond quickly from any location. Attach files from your device.
OneBill Software, Inc.
Manage support tickets and track issues
Create and manage support tickets with priority settings. Track customer interactions across multiple channels. Assign tasks, set deadlines, and monitor resolution progress. Access real-time analytics and generate reports.
Network Services Group, Inc.
Request support, track issues, and resolve problems
Access support tickets, chat with technicians, and request callbacks. Track ticket status and submit issues directly. Integrate with existing systems for streamlined communication and issue resolution.
Zoho Corporation
Manage customer tickets on the go
Manage customer support tickets with priority settings and status updates. View and respond to messages, assign tickets, and track resolution progress. Access customer history and conversation logs.
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