Manage support tickets and track issues
Create and manage support tickets with priority settings. Track customer interactions across multiple channels. Assign tasks, set deadlines, and monitor resolution progress. Access real-time analytics and generate reports.
Showing 1–20 of 1,000 ranked alternatives.
Zoho Corporation
Manage customer tickets on the go
Manage customer support tickets with priority settings and status updates. View and respond to messages, assign tickets, and track resolution progress. Access customer history and conversation logs.
Jitbit LP
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Syncfusion Inc.
Manage support tickets and messages
Manage support tickets with email integration and task automation. Assign, prioritize, and track requests. Collaborate with teams and customers in real time. View analytics and dashboards for performance insights.
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Answer customer queries from anywhere
Manage customer support tickets from multiple channels including email, phone, chat, Facebook, Twitter, and website. View all accessible tickets, prioritize them, and respond directly from your phone.
SWIFIC TECHNOLOGY PRIVATE LIMITED
Manage tasks, track projects, and handle customer
Manage customer relationships with contact tracking, activity logging, and sales pipelines. Create and manage projects with task assignments, deadlines, and progress tracking. Monitor employee performance with time logs and performance metrics.
Crisp IM SARL
Manage support tickets across channels
Manage customer inquiries across multiple channels. Reply to messages, organize conversations, and track support tickets. Integrate with other tools and access team collaboration features. View analytics and manage user permissions.
Mattermost, Inc.
Connect to Server and collaborate securely
Securely share messages, files, and links across teams. Create and manage channels for communication. Integrate with workflows and automate tasks. Support audio and screen sharing for collaboration. Manage projects and track progress.
ServiceNow Inc.
Manage requests, resolve issues, and track progress
Mobile allows agents to triage, act on, and resolve service requests offline. Update work status and accept tasks via native device features. Manage end user issues with an intuitive interface. Sync data when online.
ZIMYO CONSULTING PRIVATE LIMITED
Manage employee data and workflows remotely
Clock in for work, apply for leave, access essential documents, manage team members, organize field trips, and communicate with peers. View schedules, submit time-off requests, and share files securely. Track attendance and collaborate on team tasks.
Octopusapp Inc
Schedule jobs, send invoices, get paid
Schedule jobs and send invoices directly from the . Create and share quotes for client approval. Track payments and manage dispatching for teams. Integrate with accounting systems for streamlined billing.
TIDIO POLAND SP Z O O
Chat with customers and generate leads
Manage customer interactions with live chat and AI chatbots. Send quick responses during conversations. Monitor and generate leads. Access help desk tools for ticket management and customer support. Track chat history and analytics.
Wrike, Inc.
Manage tasks, plan projects, collaborate in real
Manage projects with task lists, timelines, and Gantt charts. Assign tasks, set deadlines, and track progress. Collaborate with team members through comments and file sharing. Integrate with calendars and email. Generate reports and dashboards.
Bitrix, Inc.
Manage leads and track deals
Manage leads and deals with CRM tools. Create and send quotes and invoices. Launch email campaigns. Sign documents electronically. Accept online payments. Assign and track tasks. Share files and collaborate in real-time.
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