Apps Like Jitbit Helpdesk for iPhone and iPad
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Jitbit Helpdesk screenshots
Ranked alternatives
Showing 21–40 of 1,000 ranked alternatives.
BMC Helix Digital Workplace
BMC Helix, Inc.
Request services, find FAQs, submit tickets, access
Manage company services by requesting support, submitting helpdesk tickets, and accessing FAQs. Update personal information, browse productivity apps, and modify 401k details. Order office supplies and manage onboarding processes.
SolarWinds Service Desk
SolarWinds Inc.
Manage incidents and requests on the go
Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
Nilex Service Platform
Nilex AB
Handle helpdesk tickets on the go
Create and manage helpdesk tickets without a computer. Search existing tickets using grid or map views. Apply multiple filters to organize and locate cases efficiently.
Freshservice
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Manage tickets, track issues, and update status
Manage incidents, track assets, and handle user requests through ticket creation and assignment. Access service catalogs and view task lists. Update user information and monitor service levels in real time.
MyAlice
Alice Labs Pte. Ltd.
Reply to messages across social media
Manage customer support across social media, live chat, and e-commerce platforms from a single inbox. Reply to messages, manage WooCommerce and Shopify orders, and view customer data during conversations.
How we rank alternatives
Apps are ranked by functional similarity, category fit, rating confidence, and popularity.