Showing 1–20 of 1,000 ranked alternatives.
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Answer customer queries from anywhere
Manage customer support tickets from multiple channels including email, phone, chat, Facebook, Twitter, and website. View all accessible tickets, prioritize them, and respond directly from your phone.
Jitbit LP
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Concur
Approve expenses and travel requests
Review and approve expense reports, invoices, and travel requests. Snap photos of receipts to add to expense reports. Book flights, rail tickets, hotel rooms, or rental cars. Update meeting invites with new attendees.
Atlassian Pty Ltd
Access work items, projects, and updates
Create, update, and edit work items such as bugs and campaigns. Attach files and add comments for team context. Plan, track, and manage projects with real-time updates and team collaboration features.
SAManage
Manage incidents and requests on the go
Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
KPA Services LLC
Track incidents and complete training
Conduct audits and inspections using customizable forms. Manage assets with QR code scanning. Track incidents and near-misses with detailed logging. Complete training modules and receive certifications. Share reports and updates in real time.
Ai Software, LLC
Manage support tickets with AI
Interact with the Concierge chatbot to answer questions using the Knowledge Base. Browse and search the Knowledge Base for information. Manage Helpdesk tickets and track their status.
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Manage tickets, track issues, and update status
Manage incidents, track assets, and handle user requests through ticket creation and assignment. Access service catalogs and view task lists. Update user information and monitor service levels in real time.
Apps are ranked by functional similarity, category fit, rating confidence, and popularity.