iPhone Screenshots
Description
Interact with the Concierge chatbot to answer questions using the Knowledge Base. Browse and search the Knowledge Base for information. Manage Helpdesk tickets and track their status.
Capacity helps businesses automate support and work processes using powerful AI and Knowledgebase software. Our Concierge chatbot uses your Knowledge Base to provide answers to employee and customer questions. Decrease the number of requests and tickets, while increasing your ability to respond quickly and effectively. The mobile app will give you the ability to:
• Interact with the Concierge on mobile
• Browse your Knowledge Base
• Manage your Helpdesk tickets