Manage customer tickets on the go
Manage customer support tickets with priority settings and status updates. View and respond to messages, assign tickets, and track resolution progress. Access customer history and conversation logs.
Showing 1–20 of 1,000 ranked alternatives.
Zoho Corporation
Manage , track leads, close deals
Manage customer relationships by tracking interactions, managing leads, and monitoring pipelines. Create and update contacts, opportunities, and cases. Access reports and analytics. Sync calendar events and set reminders.
Zoho Corporation
Call, message, and manage teams remotely
Manage business communication with a cloud telephony . Set up accounts and add team members with defined roles. Purchase and assign international phone numbers. Integrate with CRM for call logging and contact management.
SAManage
Manage incidents and requests on the go
Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
Zoho Corporation
Track expenses, book trips, manage cards
Track business expenses with automated mileage tracking and categorization. Book trips, manage corporate credit cards, and submit reimbursement requests. Set budgets, receive alerts, and generate reports for financial oversight.
Syncfusion Inc.
Manage support tickets and messages
Manage support tickets with email integration and task automation. Assign, prioritize, and track requests. Collaborate with teams and customers in real time. View analytics and dashboards for performance insights.
Zoho Corporation
Plan tasks, assign , track progress
Plan and manage project activities, assign tasks, and track progress. Monitor resources and deadlines. Collaborate with team members, share files, and receive updates. Set reminders and adjust schedules as needed.
Jitbit LP
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Answer customer queries from anywhere
Manage customer support tickets from multiple channels including email, phone, chat, Facebook, Twitter, and website. View all accessible tickets, prioritize them, and respond directly from your phone.
OneBill Software, Inc.
Manage support tickets and track issues
Create and manage support tickets with priority settings. Track customer interactions across multiple channels. Assign tasks, set deadlines, and monitor resolution progress. Access real-time analytics and generate reports.
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