Showing 1–20 of 1,000 ranked alternatives.
Zoho Corporation
Manage customer tickets on the go
Manage customer support tickets with priority settings and status updates. View and respond to messages, assign tickets, and track resolution progress. Access customer history and conversation logs.
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Answer customer queries from anywhere
Manage customer support tickets from multiple channels including email, phone, chat, Facebook, Twitter, and website. View all accessible tickets, prioritize them, and respond directly from your phone.
Syncfusion Inc.
Manage support tickets and messages
Manage support tickets with email integration and task automation. Assign, prioritize, and track requests. Collaborate with teams and customers in real time. View analytics and dashboards for performance insights.
SAManage
Manage incidents and requests on the go
Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
TIDIO POLAND SP Z O O
Chat with customers and generate leads
Manage customer interactions with live chat and AI chatbots. Send quick responses during conversations. Monitor and generate leads. Access help desk tools for ticket management and customer support. Track chat history and analytics.
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Manage tickets, track issues, and update status
Manage incidents, track assets, and handle user requests through ticket creation and assignment. Access service catalogs and view task lists. Update user information and monitor service levels in real time.
Perk Platform SL
Track travel updates and documents
Manage travel plans with real-time flight updates, gate information, and ticket access. Check-in flights, view hotel directions, and track travel status. Receive 24/7 support for travel changes or issues.
ServiceNow Inc.
Manage requests, resolve issues, and track progress
Mobile allows agents to triage, act on, and resolve service requests offline. Update work status and accept tasks via native device features. Manage end user issues with an intuitive interface. Sync data when online.
Jitbit LP
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
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