BetConstruct Help Desk

Control your business wherever you go! BetConstruct’s Help Desk application allows you to submit tasks and requests and track tickets and incidents on the move. The functionalities including project management, statistical analysis, notification system and many more will meet customers’ needs and efficiently facilitate the workflow. Key features: Create, update and resolve reported customer issues, tickets and bugs Track task procedures with unique reference number Receive status updates via notifications Add and remove ticket watchers Share tickets among employees Add attachments to tickets View employee task log according to task statuses