Apps Like Web Help Desk Mobile for iPhone and iPad
Receive ticket updates via SMS.
The app receives SMS text messages from SolarWinds Web Help Desk for ticket creation or updates. Users require an account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service certificate.
by SolarWinds Inc.★ 1.430 ratingsBusinessFreeData updated 2026-09-15
Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
Manage incidents with real-time updates and team collaboration. Assign tasks, track resolution progress, and notify stakeholders. Integrate with IT, NOC, engineering, customer support, and business leaders for transparent handling.
Create digital boards to organize ideas, projects, and research. Add photos, videos, audio files, documents, PDFs, web links, and stickies. Sync boards across devices using iCloud.
Send and receive large up to 200 GB in one . Share photos and videos in original format with EXIF metadata preserved. Check download status, forward, and delete transfers from the phone. Access and links from previous laptop transfers.
Manage calls, messages, and contacts with business features like call forwarding, voicemail, and group messaging. Schedule meetings, access call logs, and integrate with email. Control user permissions and monitor usage through a web portal.
Manage customer interactions with live chat and AI chatbots. Send quick responses during conversations. Monitor and generate leads. Access help desk tools for ticket management and customer support. Track chat history and analytics.
Display current time with seconds on home screen, lock screen, and dynamic island. Choose from various faces and digital displays. Use full-screen mode for timers. Set smart alarms with automatic volume adjustment.
Manage customer support tickets with priority settings and status updates. View and respond to messages, assign tickets, and track resolution progress. Access customer history and conversation logs.
Access work applications, files, and desktops from any device. Connect to virtual apps and web services. Manage sessions and settings. Receive notifications and support from IT. Share and transfer files securely.
Convert to with customizable voices and accents. Select from various expressive options. Narrate documents, articles, and notes. Share generated audio files directly. Sync with cloud storage for access across devices.
Manage incidents, track assets, and handle user requests through ticket creation and assignment. Access service catalogs and view task lists. Update user information and monitor service levels in real time.
Sketching and apps offer tools for creating and editing artwork. Users can draw on a virtual canvas, access various brushes and colors, and save or share their creations.
The app offers a secure method for accessing web content on iOS devices. IT administrators can manage access to internal resources and specific websites while restricting browser features.
Manage travel plans with real-time flight updates, gate information, and ticket access. Check-in flights, view hotel directions, and track travel status. Receive 24/7 support for travel changes or issues.
Set time format to 12 or 24 hours. Display date and calendar information. Adjust screen brightness. Use interactive to view seconds. Choose from 100+ watch faces and themes. Add transparent to home screen. Show full screen .
Add tasks quickly by scheduling them on a calendar and placing them in the correct position on your task list. Sync with the desktop to stay organized and manage work priorities while away from your desk.