Incident Response (Squadcast)
Resolve incidents in real time
SolarWinds Inc.
iPhone Screenshots
Description
Manage incidents with real-time updates and team collaboration. Assign tasks, track resolution progress, and notify stakeholders. Integrate with IT, NOC, engineering, customer support, and business leaders for transparent handling.
SolarWinds Incident Response is a modern reliability management tool designed to help tech teams keep their services always on and stay in control during incidents. Incidents can occur at any time. With our mobile app, collaborate on the go to resolve issues faster with access to real-time incident information.
SolarWinds Incident Response connects all relevant stakeholders across IT, NOC, engineering, customer support, and business teams into one platform—enabling transparency during critical incidents and reducing mean time to resolve.
Features include:
- Incident actions and resolution workflows
- On-call schedules and visibility into who is on-call
- Create and manage incidents
- Incident notes and activity timeline
An existing SolarWinds Incident Response account is required to use this application. Please use the Web App for initial setup and configuration before signing in. You can sign up here: https://www.solarwinds.com/it-incident-response-software/registration