Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
The app receives SMS text messages from SolarWinds Web Help Desk for ticket creation or updates. Users require an account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service certificate.
Generate one-time use passcodes for login verification. Receive push notifications for instant authentication. Manage two-factor authentication for multiple apps and websites. Link account to enable secure login features.
The app allows remote access to Windows computers from an iPhone or iPad. It provides tech support to end-users from any location, featuring full keyboard support and 256-bit AES security.
View bills and payment history. Make payments and report outage status. Update payment methods and profile information. Access customer service via one-touch dialing. Connect with on social media.
Pay bills directly through the . View and manage payment history. Set up reminders and opt for paperless billing. Track monthly usage and report power outages. Access account details securely with password, face ID, or fingerprint.
Manage healthcare benefit accounts with real-time balance and transaction tracking. Fund HSAs from checking or savings accounts. View email alerts and contact administrators via email or phone.
Pay /sewer bills and view account history. Report emergencies and access news updates. Receive the Customer Pipeline newsletter and contact information. View social media links and buy watershed permits. Check available contracts and career openings.
Manage accounts by checking balances, viewing transactions, and transferring funds. Deposit checks and track pending items. Send money via Zelle, invoice customers, and manage bills. Contact customer care through messaging.
Manage vehicle processes remotely by searching for vehicles in the shop, checking in with VIN scan, taking and tagging photos, viewing estimates, updating plans, and adding notes.
Order and manage services by placing requests for Smart Hands, Work Visits, shipments, and trouble tickets. Review and approve orders and shipments. Communicate with technicians. Clone, modify, or cancel orders. Generate reports on orders and users.
View and pay bills, check invoice and payment history, track orders, create and update support tickets. Repoint Toll-Free numbers, set notification preferences, and monitor network status through a secure single sign-on interface.
View work schedule and book shifts. Apply for leave and send notices of interest. Read and send Qmail, view news posts, and access colleagues' contact info. Execute tasks, punch in/out, and manage time reports.
Manage healthcare and tax-favored benefit accounts through a customizable interface. View and adjust benefit allocations, track spending, and access account summaries.
Access real-time inventory and product availability. View past purchases and search the product catalog. Download key documentation and track shipments. Manage account details and view order history. Sync with desktop features.