Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
The app receives SMS text messages from SolarWinds Web Help Desk for ticket creation or updates. Users require an account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service certificate.
Manage business operations with real-time access from multiple devices. Track appointments, invoices, and expenses. Generate reports and sync data across devices. Send messages and manage customer information.
Manage assets and track inventory using a smartphone and QR code labels. Scan codes to log items, update locations, and view details. Access real-time data and generate reports through a secure cloud-based platform.
Manage service requests from the state's 811 agency. Track utility provider tasks and field crew activities. Access real-time data and update statuses remotely. Coordinate with teams and monitor progress through a centralized dashboard.
Manage work orders and track maintenance tasks from anywhere. Communicate with team members and schedule tasks to improve productivity. Set up preventative maintenance to reduce unplanned downtime.
Manage support tickets with email integration and task automation. Assign, prioritize, and track requests. Collaborate with teams and customers in real time. View analytics and dashboards for performance insights.
Manage maintenance assignments and track progress with task lists and status updates. Search for service requests and perform offline actions. Document work and communicate with customers through built-in messaging.
Scan business cards in 14 languages and extract contact information. Save leads and contacts to Zoho CRM, Salesforce, Google Cloud, and other platforms. Edit scanned data by dragging suggested fields into correct locations.
The app automates mobile workflows by enabling remote workers to collect data and access company information on mobile devices. It facilitates automatic sharing of results with back-office systems, cloud services, and people.