Manage incidents, track assets, and handle user requests through ticket creation and assignment. Access service catalogs and view task lists. Update user information and monitor service levels in real time.
The app supports the full lifecycle of incident, request, problem, change, and release management. It also provides a CMDB, knowledge management, and user surveys.
Manage requests, tasks, and approvals with real-time dashboards and an AI-powered voice assistant. Switch between service desk instances and modules. Create and assign tickets. Track progress and approvals across departments.
The app receives SMS text messages from SolarWinds Web Help Desk for ticket creation or updates. Users require an account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service certificate.
Manage physical security solutions with cloud-based video surveillance and access control. View and search video streams from multiple sites in one interface. Monitor audio, sensors, and analytics using AI.
View and pay bills, check invoice and payment history, track orders, create and update support tickets. Repoint Toll-Free numbers, set notification preferences, and monitor network status through a secure single sign-on interface.
Track vehicle locations in real-time using GPS. Monitor driver behavior with AI-powered dashcam analytics. Manage compliance with FMCSA-approved ELD logs. Set up and monitor fleet assets remotely. Receive 24/7 support in five languages.
Manage assets with lifecycle tracking, schedule maintenance, and handle rental and leasing processes. Monitor field service activities and integrate with NetSuite CRM for streamlined operations.