Create and manage support tickets with priority settings. Track customer interactions across multiple channels. Assign tasks, set deadlines, and monitor resolution progress. Access real-time analytics and generate reports.
The app captures, validates, and tracks data using barcode scanning and form fields. It records scan details including user, content, time, and location, and connects to other applications for data automation.
The app scans tickets to determine validity and previous scan status. It offers order lookup by various criteria and supports online or offline scanning for QR code and barcode tickets.
