Description
Dorak Survey is a dedicated feedback application for businesses using the Dorak Queuing System. After customers receive service at a counter, they can conveniently rate their experience using this tablet-based survey app.
The app displays customized questions that allow customers to evaluate service quality, satisfaction, and overall experience. Responses are recorded and sent to the business dashboard, helping partners monitor performance and improve customer service.
Dorak Survey is designed for use on in-store tablets or iPads and provides a simple, user-friendly interface that encourages customers to complete the survey quickly before leaving the service area.
Key Features:
• Tablet/iPad optimized survey experience
• Quick service rating after ticket completion
• Customizable questions and response types
• Supports multiple languages
• Real-time submission to the Dorak platform
• Works with Dorak Kiosk, Counter, and TV apps
Dorak Survey is part of the complete Dorak Queuing ecosystem, enabling businesses to manage queues, serve customers efficiently, and collect valuable feedback to enhance service quality.