Showing 1–20 of 1,000 ranked alternatives.
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Answer customer queries from anywhere
Manage customer support tickets from multiple channels including email, phone, chat, Facebook, Twitter, and website. View all accessible tickets, prioritize them, and respond directly from your phone.
RingCentral, Inc
Manage calls, messages, and meetings with AI
Manage business communications with integrated calling, messaging, and meeting features. Transcribe conversations and generate notes using AI. Share files in team chats and receive typo corrections.
Uniti Group Inc.
Manage accounts and configure services
Manage accounts with secure access to view and pay bills, create and track support tickets, set notification preferences, and monitor network status.
Zoho Corporation
Manage customer tickets on the go
Manage customer support tickets with priority settings and status updates. View and respond to messages, assign tickets, and track resolution progress. Access customer history and conversation logs.
SmartSuite Holdings, LLC
Manage tasks, track projects, run processes
Create tasks and manage projects with customizable workflows. Track business processes and organize data in a visual interface. Handle documents, spreadsheets, and databases within a single platform.
Uniti Group Inc.
Access accounts and manage services securely
View and pay bills, check invoice and payment history, track orders, create and update support tickets. Repoint Toll-Free numbers, set notification preferences, and monitor network status through a secure single sign-on interface.
Qualtrics, LLC
Monitor metrics, track tickets, and analyze experiences
Track experience metrics like NPS and CSAT with role-based dashboards and filtering. Manage support tickets by reassigning, responding, and closing them. Receive real-time notifications for timely action.
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