Manage help desk requests and assets
ManageEngine allows technicians to create, access, and resolve help desk requests remotely. Track assets and manage multiple clients in one platform. Monitor request status and reduce response time.
Showing 1–20 of 1,000 ranked alternatives.
Zoho Corporation
Access and resolve support requests anytime
ManageEngine allows users to filter requests by status, view and modify tickets, and perform actions like assigning, closing, or replying. It enables remote access to support tasks, improving help desk efficiency.
Zoho Corporation
Manage requests, tasks, and approvals remotely
Manage requests, tasks, and approvals with real-time dashboards and an AI-powered voice assistant. Switch between service desk instances and modules. Create and assign tickets. Track progress and approvals across departments.
Uniti Group Inc.
Manage bills, pay invoices, chat support
View and pay bills, enroll in AutoPay and paperless billing, and access real-time support via live chat or Digital Assistant. Track technician details and arrival times. Manage Wi-Fi settings, set parental controls, and pause device access.
Comcast Cable Communications Management, LLC
Access accounts, manage services, track usage
Manage account details, view upcoming service appointments, pay bills, and check payment history. Track service requests and receive notifications. Access account summaries and contact support directly.
Centex Axiscare Inc
Clock in, document, and track visits
Caregivers can clock in and out using GPS geofence, document activities like ADLs, record care notes and expenses, track travel and break times, view visit schedules, navigate to client locations, respond to visit requests, obtain digital
ServiceNow Inc.
Manage requests, resolve issues, and track progress
Mobile allows agents to triage, act on, and resolve service requests offline. Update work status and accept tasks via native device features. Manage end user issues with an intuitive interface. Sync data when online.
RealPage, Inc.
Manage properties and track maintenance requests
Create and manage inspection reports directly from the field. Log maintenance requests and track their status. View property details and tenant information. Communicate with team members and update job progress in real time.
Zoho Corporation
Manage requests, approvals, and tasks remotely
Employees can create, view, edit, and resolve service requests. Track ticket status and assign tasks. Manage approvals and handle IT, HR, legal, or finance service desk operations. Access ITSM and ITAM tools for service management.
Data Management Inc.
In, out, and track breaks
In and out with one tap. Change job codes and track breaks. View schedules and request time off. Manage leave and track time accurately. Sync with payroll systems for real-time updates.
TIDIO POLAND SP Z O O
Chat with customers and generate leads
Manage customer interactions with live chat and AI chatbots. Send quick responses during conversations. Monitor and generate leads. Access help desk tools for ticket management and customer support. Track chat history and analytics.
Buildertrend Solutions, Inc.
Manage projects, track progress, and streamline communication
Manage construction projects with task tracking, scheduling, and document sharing. Monitor budgets and timelines. Communicate with clients and teams through messaging and file storage. Generate reports and invoices.
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Manage tickets, track issues, and update status
Manage incidents, track assets, and handle user requests through ticket creation and assignment. Access service catalogs and view task lists. Update user information and monitor service levels in real time.
SAManage
Manage incidents and requests on the go
Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
Perk Platform SL
Track travel updates and documents
Manage travel plans with real-time flight updates, gate information, and ticket access. Check-in flights, view hotel directions, and track travel status. Receive 24/7 support for travel changes or issues.
LawnStarter, Inc.
Claim jobs, manage schedules, coordinate crews
Manage schedules and crew assignments through job claiming and route coordination. Track location data via background geolocation. Sync with web platform for fleet management and client route adjustments.
Zoho Corporation
Manage customer tickets on the go
Manage customer support tickets with priority settings and status updates. View and respond to messages, assign tickets, and track resolution progress. Access customer history and conversation logs.
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