Monitor metrics, track tickets, and analyze experiences
Track experience metrics like NPS and CSAT with role-based dashboards and filtering. Manage support tickets by reassigning, responding, and closing them. Receive real-time notifications for timely action.
by Qualtrics, LLC★ 4.71,736 ratingsBusinessFreeData updated 2026-09-14
Monitor and manage location by tracking performance metrics and site ratings. Read and respond to customer reviews promptly. Send review requests to boost feedback volume. Manage customer inquiries through integrated messaging apps.
Manage customer communications by responding to inbound messages and prioritizing inquiries. Access call data and messages. View live appointment updates. Track and manage customer interactions from a smartphone.
Manage projects and track expenses with unlimited project support and price lock. Access features via phone, tablet, or computer. Set up instantly and use free training. Receive a 100-day money-back guarantee.
Process payments and manage business operations with real-time transaction tracking and fund transfers. Integrate with existing systems for streamlined operations. Access cloud-based tools for business growth and daily management.
Monitor application performance and infrastructure health with real-time metrics and alerts. Track over 600 technologies via visual charts and dashboards. Investigate incidents and troubleshoot issues remotely. Set up custom alerts and notifications.
The app monitors and manages omnichannel communications for small business owners. Users receive alerts for new customer requests and can respond or reassign tasks from their phone.
Capture real-time in-the-moment experiences and behaviors through diary entries, video recordings, and screenshots. Share updates with researchers and brands. Set reminders for diary entries and track participation progress.
View analytics to access real-time sales data and customer information. Respond to verified reviews by viewing ratings and replying to comments. Toggle between locations to view reporting and insights.
Monitor and complete dealership tasks with role-specific alerts. Access customer data including personalized offers and engagement history. Communicate with team members and customers. Manage calendar events and review reports.
Interact with the Concierge chatbot to answer questions using the Knowledge Base. Browse and search the Knowledge Base for information. Manage Helpdesk tickets and track their status.
Create interactive microapps for pitch decks, customer proposals, and employee training. Enable users to navigate content, add notes, and access resources. Share microapps across teams for collaboration and feedback.