Access account information including 401k, paycheck details, FSA, and UHC benefits card. View transaction history and manage benefits. Send secure messages and receive notifications.
Submit tickets by selecting categories and choosing the appropriate form. View ticket status and message technicians directly. Access and customize knowledge base topics for quick reference.
Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
View paycheck summaries and details. Access HR information and benefits. Manage payroll data and submit time off requests. Receive notifications for important updates. Securely access employee resources from any device.
Manage support tickets with email integration and task automation. Assign, prioritize, and track requests. Collaborate with teams and customers in real time. View analytics and dashboards for performance insights.
Record issues with titles, assignees, and notes. Capture photos or videos of problems. Generate custom reports and share findings directly. Track progress and manage tasks across projects. Sync data in real time across devices.
Manage customer support tickets with priority settings and status updates. View and respond to messages, assign tickets, and track resolution progress. Access customer history and conversation logs.