Allows users to share live GPS locations via SMS without requiring a customer . It enables job tracking from dispatch to follow-up, including one-click location sharing, job logging, and real-time updates for roadside assistance providers.
Manage guest interactions by tracking visit history and preferences. Send personalized messages and offers. Schedule follow-ups and collect feedback. Integrate with POS systems to enhance customer recognition and loyalty.
Manage service cases and collaborate with OEM teams in real time. Track equipment status and update case details. Assign tasks, set service level agreement targets, and communicate with team members through integrated messaging.
