The app allows field service professionals to create and sign digital service reports on their smartphone or tablet. Clients can sign reports on the device, and signed reports can be sent to the client and the back office.
Manage service cases and collaborate with OEM teams in real time. Track equipment status and update case details. Assign tasks, set service level agreement targets, and communicate with team members through integrated messaging.
The app provides a customer service and sales tool for websites. It enables visitors to communicate instantaneously with personnel through a Live Help button, receiving assistance with information, links, or guidance.
