Manage customer support tickets from multiple channels including email, phone, chat, Facebook, Twitter, and website. View all accessible tickets, prioritize them, and respond directly from your phone.
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED★ 4.52,968 ratingsBusinessFreeData updated 2026-09-09
Manage incidents, track assets, and handle user requests through ticket creation and assignment. Access service catalogs and view task lists. Update user information and monitor service levels in real time.
Manage customer conversations across messaging channels in a unified . Assign or reassign conversations to team members. Track interactions and respond in real-time. Integrate with AI tools for automated support and insights.
View account balances and recent transactions. Access details for current and savings accounts, cards, term deposits, loans, and travel insurance. Make payments using BLIK code. Withdraw cash from ATMs without a card. Top up phone balance.
Manage internet and TV services by booking new connections, paying bills, and tracking usage. Raise and track support tickets or chat with agents. Access bundled OTT services and view bill trends.
Monitor and manage location by tracking performance metrics and site ratings. Read and respond to customer reviews promptly. Send review requests to boost feedback volume. Manage customer inquiries through integrated messaging apps.
Manage customer support across multiple channels. Respond to messages, track interactions, and assign tickets. Monitor team performance and generate reports. Integrate with social media and email. Set up accounts without a credit card.
Manage customer inquiries across multiple channels. Reply to messages, organize conversations, and track support tickets. Integrate with other tools and access team collaboration features. View analytics and manage user permissions.
Manage customer support across social media, live chat, and e-commerce platforms from a single inbox. Reply to messages, manage WooCommerce and Shopify orders, and view customer data during conversations.
Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
Access schedules, work tickets, and timekeeping data for employees. View job site details and billing information for customers. Submit service requests and track job progress in real time.
Manage support tickets with email integration and task automation. Assign, prioritize, and track requests. Collaborate with teams and customers in real time. View analytics and dashboards for performance insights.
Manage travel plans with real-time flight updates, gate information, and ticket access. Check-in flights, view hotel directions, and track travel status. Receive 24/7 support for travel changes or issues.
Manage projects and track expenses with unlimited project support and price lock. Access features via phone, tablet, or computer. Set up instantly and use free training. Receive a 100-day money-back guarantee.