View deals and track their progress with real-time updates. Access and listen to calls offline. Share calls with team members. Comment on calls directly. Sync with desktop for consistent data. Set reminders for follow-ups. Export call transcripts.
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Monitor and complete dealership tasks with role-specific alerts. Access customer data including personalized offers and engagement history. Communicate with team members and customers. Manage calendar events and review reports.
Access customer messages via email, Twitter, Facebook, and Instagram. Respond in real time and collaborate remotely. Sync conversations from embedded widgets. Manage multi-channel communications on the go.
Manage email and SMS/Viber campaigns by creating and sending them from iPhone or iPad. Add and view subscriber lists, manually input emails, and track opens and clicks with detailed analytics.
Manage messages across multiple platforms including WhatsApp Web and Telegram Web. Switch between conversations easily. Access chat history and notifications in one interface. Send and receive messages without switching apps.