Manage messages across multiple platforms including WhatsApp Web and Telegram Web. Switch between conversations easily. Access chat history and notifications in one interface. Send and receive messages without switching apps.
Manage customer interactions with dedicated business phone numbers and unified SMS. Send and receive messages, make calls, and organize contacts. Access call logs and message history. Integrate with calendar for scheduling.
ManageEngine allows users to filter requests by status, view and modify tickets, and perform actions like assigning, closing, or replying. It enables remote access to support tasks, improving help desk efficiency.