Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Find and track NYC tickets using your license plate. View violation details, fine amounts, and payment options. Manage fines and receive alerts for upcoming due dates.
The app provides service management features including upgrades, downgrades, topups, and usage breakdowns. It also offers ticket management with creation, replies, and attachments, along with push notifications for system notices and ticket updates.
