Manage tickets, calls, and messages in one
Manage customer support with integrated ticketing, call handling, and communication tools. Centralize emails, chats, and calls in one interface. Assign tasks, track progress, and generate reports. Automate responses using AI.
Showing 1–20 of 1,000 ranked alternatives.
RingCentral, Inc
Manage calls, messages, and meetings with AI
Manage business communications with integrated calling, messaging, and meeting features. Transcribe conversations and generate notes using AI. Share files in team chats and receive typo corrections.
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Answer customer queries from anywhere
Manage customer support tickets from multiple channels including email, phone, chat, Facebook, Twitter, and website. View all accessible tickets, prioritize them, and respond directly from your phone.
Zoho Corporation
Manage customer tickets on the go
Manage customer support tickets with priority settings and status updates. View and respond to messages, assign tickets, and track resolution progress. Access customer history and conversation logs.
Mango Technologies, Inc.
Manage tasks, communicate, and automate workflows
Manage projects, communicate with teams, and schedule tasks within a single platform. Use AI agents for automation, track time, and collaborate on documents and wikis. Conduct meetings, manage sprints, and access whiteboards and dashboards.
OpenPhone Technologies Inc
Call, text, and connect with customers
Manage customer interactions by integrating calls, texts, and contact information. Create shared inboxes, add internal notes, and use a mini CRM to track conversations and provide team members with context.
Syncfusion Inc.
Manage support tickets and messages
Manage support tickets with email integration and task automation. Assign, prioritize, and track requests. Collaborate with teams and customers in real time. View analytics and dashboards for performance insights.
Zidy INC
Manage conversations, bookings, and payments in one
Manage customer interactions with real-time messaging, bookings, and reviews. Handle payments and marketing automations within a unified dashboard. Schedule appointments and sync team communications across channels, including SMS and social media.
TelWare Corporation
Connect calls across devices and networks
Manage calls and messages across multiple devices. Set up contacts and automate communication. Sync contacts across devices. Integrate with email and calendar. Handle voicemails and call logs. Transfer calls between devices.
Nextiva, Inc.
Receive calls and texts securely
Manage work and personal communications separately with a dedicated business phone number. Make unlimited calls within the US and Canada. Send texts via SMS/MMS. Organize contacts and integrate with contact lists. Receive and manage voicemail.
SpikeNow Ltd.
Manage emails across accounts and threads
Manage multiple accounts and organize inbox with smart sorting. Summarize long threads and attachments instantly. Draft replies quickly using AI. Set priorities and track tasks directly from emails. Share notes and files with members.
Ooma, Inc.
Make and receive calls anywhere
Make and receive calls using a virtual phone number. Manage voicemails, transfer calls, and use conferencing. Set up a virtual receptionist and dial extensions. Handle music-on-hold and control call settings remotely.
Zoho Corporation
Customize chat, automate tasks, integrate tools
Create and manage channels for . Assign tasks, set deadlines, and track progress. Integrate with third-party tools for automation. Customize chat settings to fit business workflows. Share files and messages within channels.
Salaam African Bank
Send money, receive payments, cash in
Send and receive money instantly and securely. Cash in and out via agents or Visa ATMs. Make low-cost calls to contacts. Book travel, hotels, and flights with special discounts. Track expenses and manage payments through integrated financial tools.
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