Manage IT operations by creating, viewing, updating, replying to, and closing tickets. Track projects, tasks, and milestones. Initiate remote sessions for troubleshooting, script execution, and alert resolution.
Access schedules, work tickets, and timekeeping data for employees. View job site details and billing information for customers. Submit service requests and track job progress in real time.
Manage client information and track project progress. Access files and documents securely. Send messages and updates directly to clients. Schedule and manage appointments. Monitor firm operations and financial data in real time.
Manage team absences and approve leave or overtime requests. View colleagues' planned absences and track workforce availability. Access a personalised dashboard. Allow team members to report absences. Support multi-factor authentication.
Submit and approve purchase requests, manage purchase orders, and review invoices for accuracy. Approve or reject invoices and manage Card expenses. Receive push notifications for actions and approvals.
Manage services, record attempts, map routes, notify
View jobs on an interactive map or list with details like due dates, client info, and addresses. Plan daily routes using job data. Record in-field attempts and send client notifications. Track service progress and manage job details remotely.
Manage maintenance assignments and track progress with task lists and status updates. Search for service requests and perform offline actions. Document work and communicate with customers through built-in messaging.
Manage portfolios by tracking locations and prioritizing tasks. Receive notifications about maintenance issues and work order statuses. Enable push alerts for critical updates and monitor operational status remotely.