Description
TBIEightware is a comprehensive mobile application designed to streamline technical support and preventive maintenance processes. With a modern interface, multi-language support, and features tailored for field technicians, TBIEightware makes it easier to manage service tasks efficiently and securely.
Key Features:
Service Ticket Management
Create new service requests by scanning a QR code.
Track ticket status in real time:
Awaiting Service
In Progress
In Transit
Completed
View detailed service request information:
Equipment details (manufacturer, model, serial number)
Assigned technician information
Error codes and descriptions
Installation address
Estimated arrival and completion times
Preventive Maintenance
Access the preventive maintenance schedule.
Monitor maintenance status:
Pending
Overdue
Completed
Scheduled
Canceled
Identify equipment via QR code to view maintenance history and upcoming tasks.