View time cards and schedules from multiple management systems. Submit time off requests and track approvals. Integrate with designated systems and configure settings for customized access.
Manage customer support tickets from multiple channels including email, phone, chat, Facebook, Twitter, and website. View all accessible tickets, prioritize them, and respond directly from your phone.
Manage requests, resolve issues, and track progress
Mobile allows agents to triage, act on, and resolve service requests offline. Update work status and accept tasks via native device features. Manage end user issues with an intuitive interface. Sync data when online.
Send and receive large up to 200 GB in one . Share photos and videos in original format with EXIF metadata preserved. Check download status, forward, and delete transfers from the phone. Access and links from previous laptop transfers.
Manage customer support tickets with priority settings and status updates. View and respond to messages, assign tickets, and track resolution progress. Access customer history and conversation logs.
View and pay bills, check invoice and payment history, track orders, create and update support tickets. Repoint Toll-Free numbers, set notification preferences, and monitor network status through a secure single sign-on interface.
Employees can log entries, view summaries, check leave balances, and manage pending timesheet tasks. Supervisors can review employee timesheets, approve them, and track pending approvals. receipts can be captured with ICR, edited, and claimed.
Collaborate on creative projects by previewing files and reviewing shared content. Leave comments and track project status updates. Approve files and manage next steps directly from your device.
Manage employee leaves and absences with customizable types and balances. Track time off across multiple locations and policies. Set accrual rules and carry-over settings. Enable multi-level approval processes. Receive notifications for requests.