Showing 1–20 of 1,000 ranked alternatives.
SAManage
Manage incidents and requests on the go
Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Answer customer queries from anywhere
Manage customer support tickets from multiple channels including email, phone, chat, Facebook, Twitter, and website. View all accessible tickets, prioritize them, and respond directly from your phone.
Atlassian Pty Ltd
Access work items, projects, and updates
Create, update, and edit work items such as bugs and campaigns. Attach files and add comments for team context. Plan, track, and manage projects with real-time updates and team collaboration features.
Zoho Corporation
Manage customer tickets on the go
Manage customer support tickets with priority settings and status updates. View and respond to messages, assign tickets, and track resolution progress. Access customer history and conversation logs.
Uniti Group Inc.
Access accounts and manage services securely
View and pay bills, check invoice and payment history, track orders, create and update support tickets. Repoint Toll-Free numbers, set notification preferences, and monitor network status through a secure single sign-on interface.
Eventbrite
Track ticket sales and check in attendees
Track ticket sales in real-time to monitor event performance. Check-in attendees using fast ticket scanning from any device. Monitor live attendance for smooth event management. Manage orders with reissues, cancellations, and refunds.
McDonald's Corporation
View tickets, create new tickets, and track
View active tickets with title, description, and status. Check ticket details and create new tickets. Contact desk via call or chat. Request a callback. Change or reset password. Manage approver tasks. Access system dashboard.
Uniti Group Inc.
Manage accounts and configure services
Manage accounts with secure access to view and pay bills, create and track support tickets, set notification preferences, and monitor network status.
Jitbit LP
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
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