Employees can create, view, edit, and resolve service requests. Track ticket status and assign tasks. Manage approvals and handle IT, HR, legal, or finance service desk operations. Access ITSM and ITAM tools for service management.
Manage time off by submitting requests and viewing leave schedules. Track attendance and shift changes. Update personal data. Request overtime and reimbursement. Access payroll information and company policies.
Track work hours with geolocation-based clock in/out. Submit and view timesheets. Monitor real-time PTO balances. Request time off with quick approval. Access peers’ PTO details for team visibility. Managers approve timesheets remotely.
View employee schedules and time off requests remotely. Approve or deny time off. Adjust schedules and manage shifts. Access real-time data and notifications. Sync with Workforce Optimization system.
Interact with the Concierge chatbot to answer questions using the Knowledge Base. Browse and search the Knowledge Base for information. Manage Helpdesk tickets and track their status.