The app receives SMS text messages from SolarWinds Web Help Desk for ticket creation or updates. Users require an account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service certificate.
Manage support tickets with email integration and task automation. Assign, prioritize, and track requests. Collaborate with teams and customers in real time. View analytics and dashboards for performance insights.
Scan QR codes to check in attendees quickly and securely. Track ticket activity by viewing purchase, email, check-in, and check-out times. Manage event details and attendee lists.