The app allows users to reset forgotten passwords and unlock Active Directory accounts from their iPhones. It also enables password changes and synchronization with cloud and on-premise systems.
Make and receive calls using desk phone features from any mobile device. Access contacts and voicemail. Integrate with Hosted IP PBX for call handling and management. Requires account and service activation.
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
