Manage service cases and collaborate with OEM teams in real time. Track equipment status and update case details. Assign tasks, set service level agreement targets, and communicate with team members through integrated messaging.
Scan tickets and validate entries using any phone. Manage guest lists and issue comps. Sell tickets and merchandise. Check in internal and external patrons. Track transactions and view real-time data. Sync data even when offline.
Manage customer accounts with sign-in and gift card balance checks. Process sales and schedule appointments. Track rewards and send marketing messages. Generate reports and access data via cloud.