Manage subscriber interactions across WhatsApp, Telegram, Facebook Messenger, and Instagram . Respond to messages, engage in conversations, and update subscriber information. View chat history and manage bot settings directly from the .
Manage customer conversations across messaging channels in a unified . Assign or reassign conversations to team members. Track interactions and respond in real-time. Integrate with AI tools for automated support and insights.
Interact with the Concierge chatbot to answer questions using the Knowledge Base. Browse and search the Knowledge Base for information. Manage Helpdesk tickets and track their status.
