Backup and protect photos, videos, and contacts from iPhone or iPad to drive without Wi-Fi or cloud storage. Transfer files directly to the drive. Scan physical photos to reduce imions and save digitally.
Manage files across devices by accessing local storage, computers, NAS, and cloud services. Stream media directly to iOS devices. View and edit documents, photos, and music without downloading.
Pay bills using check or bank , set up auto-pay, view statements, and enable paperless billing. Add or remove service packages, manage options and lines. Access support for troubleshooting and questions.
Receive remote technical support by allowing technicians to view your iPhone screen. Request a session, obtain a nine-digit session key, and enter it in the to start the remote support process. Share your screen for troubleshooting.
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
The app allows users to connect to remote PCs from any location. Technicians can launch remote support, screen sharing, or unattended access sessions to fix issues in real time.
Turn your iPhone or iPad into a trackpad and for Mac or PC. Use multi-touch gestures for precise control and scrolling. Access a full-screen with text shortcuts, emoji, and function keys.
Detects connected devices on LAN or Wi-Fi, displaying their names, addresses, and manufacturers. It includes network analysis tools like ping, trace, WHOIS, and DNS lookup. Users can diagnose network issues and perform routine tasks.
Transfer files between mobile devices and computers without internet. Send photos, , and documents via local network. Open files in formats like DOC, Excel, ZIP, and JPG. Connect multiple iOS devices on the same LAN. Sync files directly to computers.
Access product info, promotions, and marketing materials
Manage customer and device information with centralized access. View product details, promotions, and marketing materials. Use SADP Tool to locate devices. Access extended value-added services and support around the clock.
The app allows IT support technicians to initiate remote support sessions from an iOS device. Technicians can view and control a customer's screen, chat with users, and invite other reps to collaborate on issues.
Provides encrypted for file security. Access files across devices and computers. Upload photos and videos. Share large files via links. Collaborate through shared folders. Encrypt and control file access.
Enable remote technicians to connect and troubleshoot issues using augmented reality. Share camera feeds to view environments remotely. Add interactive annotations and communicate in real time to guide on-site personnel and resolve problems.