BeyondTrust Rep Console

With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to: • Initiate a remote support session from an iOS device without requiring pre-installed software. • View a customer’s or employee’s screen and control their mouse and keyboard. • Work on multiple sessions simultaneously. • Chat with end-users and other reps within a session. • Invite other reps into a session to collaborate and resolve issues. Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.