Manage customer support tickets from multiple channels including email, phone, chat, Facebook, Twitter, and website. View all accessible tickets, prioritize them, and respond directly from your phone.
Register using a mobile number or account number and log in with fingerprint or facial recognition. Pay monthly bills and security deposits, download payment receipts, and access bill copies and account statements.
Manage accounts, report outages, track service status
Manage multiple accounts with easy sign-in via fingerprint or password. Pay bills, report outages, and check restoration status. View account details and outage information from anywhere.
Manage business communication with a cloud telephony . Set up accounts and add team members with defined roles. Purchase and assign international phone numbers. Integrate with CRM for call logging and contact management.
Monitor revenue, payments, balances, and payouts in real-time. Compare current performance to historical data. Accept in-person payments or send payment links and invoices. Issue refunds and manage payout schedules.
View and pay bills using budget billing, paperless billing, or auto-draft. Check recent usage and compare to past periods. Log in with fingerprint or facial recognition.
Access public grievance forms and submit complaints. Pay property tax and e-challans for encroachment. Apply for horticulture services and renew rehri licenses. View NULM information and contact support for assistance.
Create and manage helpdesk tickets without a computer. Search existing tickets using grid or map views. Apply multiple filters to organize and locate cases efficiently.