Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Manage trips by dispatching drivers for scheduled and unscheduled rides. Track locations in real-time. Capture rider signatures for service proof. Coordinate with third-party drivers and company trips.
View work order details including unit-specific information and resident notes. Complete work orders and add comments. Sync data instantly with the core system to ensure up-to-date records and improve communication.
Manage work and personal schedules with automatic weekly updates. Sync shifts to phone calendar for reminders. Update profile and verify phone number. Track team members' availability and assign shifts. Adjust schedules and receive notifications.
The app provides mobile access to SAP Business One, allowing users to view reports, manage contacts, and handle sales and service activities. Users can monitor inventory, get product details, and receive alerts on business events.
The app provides a mobile field service management system for home and commercial industries. It allows users to manage business operations from any location, with features for dispatch, customer database, and reporting.
The app provides construction field teams with real-time project schedules, performance tracking, and resource management. It allows users to log daily data, access reports, and manage equipment maintenance and repair requests.
Create schedules, manage shifts, communicate with team
Create and manage schedules from a phone. View employee availability. Send automatic shift notifications. Adjust schedules in real time. Approve or deny shift swaps. Handle time off requests. Communicate with employees via push messages.
The app provides mobile access to a Towbook account for managing towing operations. Users can add and dispatch calls, receive job updates, print receipts, upload photos, and manage impounds from their device.
Appointments and manage client details across devices. Create and customize templates for various service industries. Set reminders, track availability, and send confirmation emails. Integrate with personal websites for online booking.