The app provides field service technicians remote access to customer and service request information. Technicians can update tasks, capture details, access inventory, and manage parts with or without internet connectivity.
Search for units to access manuals, part lists, and troubleshooting guides. Use AI-powered support for technical advice. Connect with professionals for live assistance. Share resources and collaborate within the community.
Commercial service contractors manage jobs better.
The app provides commercial service technicians with access to job details, time tracking, and media documentation. It allows for reporting issues, viewing asset history, and receiving schedule updates, reducing office trips and calls.
Administer protection plans, file claims, and check claim status anytime. Submit photos and videos of issues for faster resolution. Connect with furniture care specialists and technicians directly.
Manage work orders, track inspections, and update statuses in real-time. Communicate with managers and team members through a central platform. Earn badges and coins to gamify task completion and boost team motivation.
Create and assign , track completion status, and manage asset health insights to prevent equipment failures. Log maintenance activities, set reminders, and access real-time updates across devices.
Technicians can view assigned jobs by date or calendar. Access full job details including , client information, address, and time slot. Confirm diagnostics with a client signature on the device. Submit diagnostic results, parts, and labor costs.