Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Test feedback types on a single screen for comparison. View descriptions and use cases for all 9 types in Swift. Share code via Messages, email, or AirDrop. Access links for additional information. Supports dark mode and offers alternate icons.
Receive instant for critical alerts and manage them directly from your mobile device. Collaborate with team members through real-time , prioritize tasks, and resolve issues quickly with in- communication and action tracking.
Control brightness and adjust screen brightness automatically. Set timers with specified duration or target time. Use legacy mode for version 5.0 experience.
Enable form creation and data collection using Open Data Kit (ODK) compatible features. Import and manage forms developed for Javarosa. Edit and view collected data offline. Export results in various formats.
Adjust audio files by changing pitch and tempo independently. Select and loop specific regions. Export modified audio. Useful for practicing instruments, transcriptions, and adjusting audiobook .