Manage inventory, track sales, and control operations
Manage inventory and track sales in real time. Monitor machine performance and receive alerts. Log service requests and schedule maintenance. View reports and adjust pricing remotely. Sync data across devices and access business analytics.
View active tickets with title, description, and status. Check ticket details and create new tickets. Contact desk via call or chat. Request a callback. Change or reset password. Manage approver tasks. Access system dashboard.
Check in event attendees by scanning QR codes, entering names, or inputting e-ticket numbers. Manage attendee lists with gesture navigation. Sync data in real-time across devices to prevent duplicate check-ins and ensure accurate validation.
Manage remote diagnostic requests and device status in a single interface. Submit diagnostics with prepopulated forms and fewer fields. View request statuses and device information at a glance. and control diagnostic devices remotely.
Manage field tickets with creation and status updates. Perform gauge calculations and collect measurement data. Document billable activities and capture signatures. Store and retrieve data offline in areas without cellular service.
Submit tickets by selecting categories and choosing the appropriate form. View ticket status and message technicians directly. Access and customize knowledge base topics for quick reference.
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Manage products, top up data, and make payments from your phone. Check network status and account details. Create new accounts, sign up for products, and sort items by type. Pin frequently used products for quick access.
The app provides access to MIT campus news, shuttle tracking, and a searchable map. It also includes an event calendar, directory search, library account management, and dining information.