The app provides Voice over IP and Video capabilities for mobile devices. It allows users to move calls between devices and networks, reducing cellular charges by using Wi-Fi.
The app provides an overview of the current network status. It sends alarms and notifications to the client, ensuring users stay in touch with the network.
Monitor call center queues with real-time data and average wait times. Track average talk time per queue. View live agent status and performance metrics. Integrate with PBX systems for call monitoring and management.
The app allows agents to log in from an iPhone or iPad to interact with customers. Users can set their preferred phone for incoming calls, change their routing status, and view detailed contact and agent status information.
The app enables employees, partners, and customers to share ideas and information. It helps companies reduce business travel and third-party web conferencing costs.
Manage business communications with integrated calling, messaging, and meeting features. Transcribe conversations and generate notes using AI. Share files in team chats and receive typo corrections.
Manage calls, messages, and contacts with business features like call forwarding, voicemail, and group messaging. Schedule meetings, access call logs, and integrate with email. Control user permissions and monitor usage through a web portal.
Monitor contact center operations anywhere, anytime.
The app provides real-time monitoring and management of OpenScape Contact Center agents and queues. Users can view agent and queue status, change agent routing states, and adjust queue parameters.
Manage with calling, texting, and video conferencing features. Access and manage voicemails, adjust settings, and activate call forwarding or do not disturb. Import, view, and edit contacts across devices.
The app provides presence, instant messaging, voice, voice messaging, and video calling. It allows users to escalate calls into multi-party conferencing with Cisco WebEx Meetings.
Schedule and join meetings with video, audio, and instant messaging. Invite participants to group chats. View shared content and speaker video during calls. Collaborate in real-time with team members.
Manage bills and payments through secure credit card and ACH transfers. Track usage and recharge accounts in one unified platform. Access customer support via chat with a virtual assistant. Use biometric login for secure account access.
Set up a new local number for texting and contact management. Send unlimited texts and create a custom voicemail. Manage contacts, receive calls, and use mobile tools for communication.
Stay connected with coworkers, customers, and partners through voice calls, video meetings, and chat messaging. Make calls over Wi-Fi, data, or carrier with video and screen sharing. Dial using 4-digit extensions and join ad hoc conference calls.
Make and receive calls using a virtual phone number. Manage voicemails, transfer calls, and use conferencing. Set up a virtual receptionist and dial extensions. Handle music-on-hold and control call settings remotely.
Create and manage channels for . Assign tasks, set deadlines, and track progress. Integrate with third-party tools for automation. Customize chat settings to fit business workflows. Share files and messages within channels.