Monitor contact center operations anywhere, anytime.
The app provides real-time monitoring and management of OpenScape Contact Center agents and queues. Users can view agent and queue status, change agent routing states, and adjust queue parameters.
Showing 1–20 of 1,000 ranked alternatives.
Mitel Networks Corporation
Work from anywhere using iPhone.
The app allows agents to log in from an iPhone or iPad to interact with customers. Users can set their preferred phone for incoming calls, change their routing status, and view detailed contact and agent status information.
Zillow, Inc.
Manage business anytime anywhere always
The app provides tools for agents to manage leads, communicate intelligently, and organize tasks. It offers features for team management, listing updates, and accessing resources for business operations.
eTellicom Pty. Ltd.
Monitor calls and manage agents remotely
Monitor call center queues with real-time data and average wait times. Track average talk time per queue. View live agent status and performance metrics. Integrate with PBX systems for call monitoring and management.
American Family Life Assurance Company of Columbus US
Access account info and submit claims
Access account information anytime. Submit and check claim status. View secure messages and explanations of benefits. Manage coverage and policy changes. Make payments and set up direct deposit. View agent contact details.
Smart Energy Systems LLC
Manage gas and electric services securely
Manage gas and electric services with account access, bill viewing and payment, usage tracking, outage reporting, and service status checks. Set up automatic payments and receive alerts for account changes.
Logiciel Prospect inc.
View listings, manage leads, track clients
Access listings with property search by address and location. View hotsheet activity and market stats. Retrieve full listing details including property history and exclusive agent information. Use tools to manage leads and client interactions.
Fuze, Inc.
Connect with voice calls and messages
Stay connected with coworkers, customers, and partners through voice calls, video meetings, and chat messaging. Make calls over Wi-Fi, data, or carrier with video and screen sharing. Dial using 4-digit extensions and join ad hoc conference calls.
TLC SNAP INC
Get quotes and insure your TLC vehicle
Access insurance quotes and policies instantly. Insure vehicles through a digital agent. View policy details and manage coverage. Communicate with agents and carriers securely. Track insurance status and make payments online.
Landstar System Holdings, Inc
Find loads, track fuel, view balances
Access load details including revenue, rate per mile, load dates and times, weight, miles, load age, and comments. Search for available loads with filtering options. View fuel savings, card balances, and inspection station information.
AMZN Mobile LLC
Manage AWS resources on the go
Manage AWS resources with push notifications, monitor metrics and alarms, and access configuration details. View a dashboard for selected services. Configure AWS services and receive alerts for resource changes.
mTrip Inc.
Check in, track flights, view maps
View details including transportation, accommodation, and activities. Check in for flights offline with real-time status updates. Access interactive airport maps and documents. Review daily itineraries and contact agency information.
cPort Credit Union
Pay bills, deposit checks, track spending, view
View account balances and activity. Pay bills or friends, deposit checks, and transfer funds. Set budgets and track spending. Locate branches or ATMs. Contact Member Care Center. Securely access accounts anytime.
HBN Media Inc
Manage leads, view details, and contact buyers
Manage leads with instant push notifications and 1-touch access to details. Communicate via call, text, or email. Send mass messages and share properties directly. Create and edit saved searches. Filter and sort leads for efficient task management.
Stratus Data Systems, Inc.
Collaborate, search, and message clients
Real estate agents and clients can access real-time market data and share listings and documents across devices. Built-in messaging allows for faster communication. Users can search properties and receive activity notifications.
CallCurrent, Inc.
Manage customer requests from anywhere.
The app monitors and manages omnichannel communications for small business owners. Users receive alerts for new customer requests and can respond or reassign tasks from their phone.
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