The app offers an all-in-one solution for managing customers, quotes, jobs, and invoices. It assists businesses with mobile workforces in reducing administrative tasks and improving productivity.
Capture work orders and update job statuses in real time. Log maintenance activities and asset details. Sync data with IBM Maximo Asset Management. View equipment locations and maintenance history. Submit photos and notes during field visits.
The app allows IT support technicians to initiate remote support sessions from an iOS device. Technicians can view and control a customer's screen, chat with users, and invite other reps to collaborate on issues.