The app allows CBRE GWS clients and their employees to create, track, and rate facility management service requests. It provides a client-based mobile application for managing these requests.
The app receives SMS text messages from SolarWinds Web Help Desk for ticket creation or updates. Users require an account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service certificate.
Facility asset management module lists all assets with details, warranties, location, manufacturers, and installers. Includes robust filtering for quick searches. Location module provides detailed location information and associated assets.