Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Manage projects with role-based access for clients, managers, and employees. Assign tasks, track progress with kanban boards, and communicate via real-time chat. Set deadlines, monitor status updates, and collaborate across teams.
Manage customer interactions with built-in communication tools. Create and send professional estimates and invoices with customizable pricing. Track project progress and manage client approvals digitally.
