Manage service requests and track job progress in real time. Log service details, update job statuses, and communicate with the office. Access customer information and schedule appointments directly from the field.
Order and manage services by placing requests for Smart Hands, Work Visits, shipments, and trouble tickets. Review and approve orders and shipments. Communicate with technicians. Clone, modify, or cancel orders. Generate reports on orders and users.
Receive job assignments and track work progress on jobs. Upload photos and collect work details. View job history and manage workflow. Access real-time updates and communicate with team members. Submit time logs and complete job check-ins.