The app receives SMS text messages from SolarWinds Web Help Desk for ticket creation or updates. Users require an account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service certificate.
Facility and asset management solutions delivered.
The app provides facility and asset management solutions. It aims to make facility management more effective and keep managers informed about their facilities' status.
Manage work orders with real-time updates and status tracking. Claim and complete tasks directly from a device. Sync with a cloud-based platform for asset management and resource optimization. View assignments and update progress on the go.
Access asset information anytime, 24/7. View critical data about equipment and materials. Identify assets using mobile tools. Receive real-time updates and make informed decisions in the field.
Capture and organize equipment details with photos, serial numbers, and descriptions. Track locations, maintenance history, and assign responsibilities. Generate reports and update records in real time.
Track equipment condition using trending and analysis tools. Scan barcodes to assign machine IDs. Set automated alarms and notifications. Log rounds digitally to replace paper-based processes. Ensure compliance by demonstrating performance .