The app provides service management features including upgrades, downgrades, topups, and usage breakdowns. It also offers ticket management with creation, replies, and attachments, along with push notifications for system notices and ticket updates.
Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
Track sales and manage inventory in real-time. Process payments and generate fiscal receipts. Monitor financials and set up customer relationships. Analyze business performance with detailed reports.
